Our contact details
Name: Accord Accountants
Address:132 Winchester Road, Chandlers Ford, SO53 2DS
Phone Number: 023 8027 5757
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
· Financial Information including income and expenditure
· Employee data
· CIS data
· PAYE data
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· Completion of Tax Returns
· Completion of Company Accounts
· Payroll administration and filing
· Landlord accounts
· Mortgage advice and certificates
· Capital Gains Tax calculation
We also receive personal information indirectly, from the following sources in the following scenarios:
· HMRC as agents
· Companies House as agents
We use the information that you have given us in order to process and complete financial documents, as well as email you with special offers on other products and services we think you might like, or provide financial advice and updates.
We also collect and process data when you:
Voluntarily complete a customer survey or provide feedback on any of our message boards, social media or via email
Use or view our website via your browser's cookies
- keeping you signed in
- understanding how your use our website
There are a number of different types of cookies, however, our website uses:
Functionality - Accord uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include your location. A mix of first-party and third-party cookies are used.
Advertising - Accord uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.
You can set your browser not to accept cookies, and the website allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org or calling 02380 275757
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
Accord would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. i.e. Croner Taxwise, Mortgage advisors.
When you engage us as your accountant you have agreed to receive marketing, but you may always opt out at a later date.
How we store your personal information
Your information is securely stored at 132 Winchester Road, Chandlers Ford, Eastleigh, SO53 2DE. We keep your financial information for the time you are engaged as a client. We will then dispose your information by deleting your information from our database, and returning old paperwork to you.
Your data protection rights
Accord would like to make sure you are fully aware of all your data protection rights. Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request. We have one month to respond to you.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Accord Accountants, 132
Winchester Road, Chandlers Ford, Eastleigh, SO53 2DE. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk